Cleanup (reinstall)

Includes:

• System diagnostic

  Hard drive, memory, system bus and power supply are tested. If there are any hardware issues the customer is informed and can decide whether to fix the machine or pick it up to avoid charges. (Sometimes the hardware DOES go bad, and sometimes you will opt to fix, but occasionally we have to move on :-(

• Internal cleaning

  This is to make sure no airways are clogged with dust which can cause overheating -- I clear heatsink and fans, front and rear intakes as well as vents in power supply. If this is not done your machine can overheat and be damaged.

• Data backup/recovery

  Save any/all of your pictures, documents, music files, videos, mail/address book (if you use Outlook) and anything else you might have downloaded or saved. I am also capable, using specialized software, to recover data from formatted drives or drives that have had their partition tables corrupted/deleted.

• System wipe/reinstall

  After backup, the hard drive is reformatted (completely cleared) and the original operating system is re-installed, but without any trial versions or junk programs that often are bundled with new PCs. This ensures that there are no virus or malware present and removes clutter, thus making your system as fast as it can possibly be.

• Complete installation

  ...with security updates, antivirus and other useful software. When system is returned you should not need to install any other software -- I put in the latest security updates, java, flash plugin, PDF reader, etc. You recieve an invoice that includes tips to keep your system running lean and clean in the future -- (becauses I like repeat customers, but seeing you too often is not good for business :)
  
  You can also call me any time to help you with little problems. I don't charge for phone support.